FAQ

We use only high-quality, durable materials such as modern fabrics that are resistant to dyes and chemicals, as well as sturdy and reliable hardware. This ensures that our products last longer and maintain their appearance even with heavy use.

Our products are tailored for professionals in the beauty industry, including:

• Hairdressers and stylists
• Cosmetologists and makeup artists
• Manicurists and pedicurists
• Doctors, dentists, massage therapists, and other health and beauty specialists.

Yes, we offer worldwide shipping, including to all European countries and beyond. We work with reliable shipping companies to ensure fast and secure delivery of your orders.

We offer several payment methods:

• Credit and debit cards (Visa, MasterCard, Maestro)
• PayPal
• Bank transfers (for large orders)
• Cash on delivery (available in some countries)

All your payments are processed through secure payment systems to ensure the protection of your personal data.

Yes, we offer custom branding services. We can add your salon's, clinic's, or company's logo, brand colors, and text to the garments.

• Logo of your beauty salon, clinic or company
• Brand colors and text

Please contact our managers to discuss the details and find the best solution for your brand.

Attention! Product branding - LOGO embroidery is applied by individual order, return and exchange after its application is impossible.

Yes, we provide discounts on bulk orders for salons, clinics, and large organizations. To get detailed information, please contact us, and we will calculate the cost based on your needs and order volumes.

Yes, we accept custom orders and are ready to design products according to your specifications. Our managers will assist you in selecting materials, styles, and designs, and answer any questions regarding the terms of the order.

No, our clothing and accessories are designed for both men and women. We offer a wide range of models to suit all professionals, regardless of gender.

Yes, all our clothing and accessories can be used both for staff and clients in salons and clinics. We offer aprons, robes, and other accessories that provide comfort and style for your clients.

You can return the product within 14 days of receiving it, provided it has not been used. Please ensure that the product is in its original condition with tags and packaging intact. We also offer the possibility of exchanges or custom alterations to fit your measurements.

Exchanges are possible under the following conditions:

• The item must remain in its original, unused condition.
• No signs of use (e.g., stains, damage).
• The original tags and packaging must be intact.
• The receipt must be kept.

Please contact our customer service for instructions on how to proceed with the exchange.

No, you can place an order without creating an account. We also offer a one-click checkout option where you can leave your phone number, and our manager will call you to confirm and process the order.

We provide a detailed size chart for each category of products on our website. Use the chart to find the right fit, or if you have any doubts, feel free to contact us, and we’ll help you choose the perfect size

Shipping costs depend on your location and order volume. You can calculate the exact shipping cost during the checkout process. We work with trusted couriers to ensure safe and fast delivery across Europe and worldwide.

Depending on the destination country, customs duties, VAT, or other local taxes may apply, which are to be paid by the recipient. We recommend checking with your local customs authorities for any potential additional fees before placing your order.

We strictly comply with GDPR (General Data Protection Regulation) standards. All your personal data is processed with the highest level of security and used solely for order processing and providing you with excellent customer service. We do not share your data with third parties without your consent.

Additional Information for European Customers:

We adhere to all European security and data protection standards, including GDPR compliance, to ensure your personal information remains safe. We ensure prompt and cost-effective delivery for our European customers, with tracking available for all shipments.

These additions will enhance the trust and convenience of European customers and provide them with all the relevant information they need to feel confident in ordering from your online store.