Returns and exchanges

Convenient exchange or return conditions

At the HAIRDRESSER online store, we strive to provide the best shopping experience for our customers around the world. If the product does not fit, you can exchange / return it within 14 days of receipt.

Return conditions:
  • The product must be unused, with tags and original packaging intact.
  • Save the receipt or proof of payment.
  • Contact our customer service to arrange a return. We will provide you with all the necessary instructions.

For customers, returns and exchanges are possible via mail or courier service. All return costs are the responsibility of the buyer, unless the product was damaged during delivery. We recommend using a trackable shipping service to ensure safe returns.

Our customer service team is always available to help you with your return and answer any questions. We care about your comfortable shopping experience on HAIRDRESSER!